SERVICE CALL ON A VULCAN CONVECTION OVEN

SERVICE CALL ON A VULCAN CONVECTION OVEN

SERVICE CALL ON A VULCAN CONVECTION OVEN

We received a service call from a customer stating that they had a gas convection oven< that wasn't heating up. When our technician arrived he was told that the oven sounds like everything is running but it just isn't heating. This convection oven is an electric ignition, gas operated oven. First thing he does is close the door and turn the controls to the on position. The blower motor starts but there was no ignition sound. This one is the type that has a spark igniter and he didn't hear it sparking. It's also the type that has an electronic temperature control with low volt sensor. The next thing he tried was to jumper the relay contacts to the temperature controller. This is a good test to see if there is a controller or sensor problem or possibly a spark ignition system problem in the igniter, flame switch, or spark ignition module.

Vulcan Convecction Oven

Once he jumped the relay on the temperature controller and turned the machine on he got spark ignition and the burner kicked on. This is a good test to quickly eliminate the ignition system. If it ignites and heats when the temperature controller relay contact is bypassed it usually indicates either a bad temperature controller or a bad temperature sensor. In either case the factory usually recommends if one of these parts go out to change both of them. Similar types of gas ignition systems are used on lots of different types of restaurant kitchen equipment including some gas fryers, griddles, tilt braisers, etc.

Our technician had to order these parts but when they came in he went back and replaced them and made another happy customer, especially since we had to expedite the parts to get them going just a few days before their Thanksgiving cooking.

Visit our website at: www.JeansRestaurantSupply.com
 866-618-4999